Failing - Sales Lead Kohl's Employee Review

1.0
Apr 29, 2019
Recommend
CEO approval
Business Outlook

Pros

There used to be a ton...the managers as the WESTERVILLE OHIO location were absolutely amazing and truely cared about their associates. Pickerington,OH not so much.

Cons

Oh boy, lets get started! You'll be hired part time and lucky if you get full time. As a part tone associate I got as little as 8 to 12 hours a week during the off season. They start you at $9 an hour. As a department lead (fancy name for full time associate) you are expected to act as a supervisor for your department without the title, and also know how to do customer service, online orders and run the register. You'll be expected to do all of the above on top of your department duties frequently. You MUST have avaliablity days, nights and weekends and your schedule will change weekly so good luck going to school or working another job. As a department lead you will start at $10 an hour. You are essentially there to sell credit cards and then maybe some merchandise....but definitely credit cards. You better reach those credit goals or else! My department manager often wanted me to do thibgs against policy, cut corners and lie to customers. No room to move up in the company. The company is FAILING and grabing at straws to try to survive which is why theyre now going to acceot amazon returns and they push their credit cards so strongly.

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5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay nice perks good coworkers

Cons

entry level, boring not really much to do

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good full-time benefits, flexible scheduling. But the cons are starting to outweigh the good.

Cons

A new store manager took over the Massapequa Park location (Long Island, NY) and the workplace culture has become highly challenging since. Her management style is overly critical, and she makes harsh, rapid judgments without taking the time to know her associates or understand their roles. Furthermore, she does not lead by example, and she sets unrealistic expectations without providing regular check-ins or continuous coaching. This has left the staff feeling unsupported and neglected. There is also a strong perception that loyal employees hours are being unfairly cut or even terminated to reduce store costs rather than supporting the well-being and retention of the staff.

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