Help customers with complaints and questions, take orders, and process Returns - Customer Service Agent Kohl's Employee Review

3.0
Jul 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Stable salary, social security, young team

Cons

Very exploative, low payment. located out of city

Explore other reviews about Kohl's

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly people to work with, always keepping busy with customers.

Cons

Walk a few miles a day.

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay based on skill level, early shifts, career growth as young adult

Cons

Poor internal management in ensuring a positive work culture, lack of assistance for new hires at Amazon Returns, and improvement in communicating with new hires on the potential for being trained in other departments

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