Koh's is the WORST place to work in retail - Department Supervisor Kohl's Employee Review

1.0
Sep 3, 2019
Recommend
CEO approval
Business Outlook

Pros

There are NONE to mention unless you desire to be underpaid, overworked and underappreciated!

Cons

PAY- $9.50 per hour is slave labor rates these days. All competition (Walmart, Target, JC Penny, etc.) pays $12.00 to start with no experience. AMAZON RETURNS- this sucks. Amazon gets to reduce its labor costs from $15.00 per hour by "using" Kohl's employees who are paid $9.50 per hour. Very nice Mr. Bezos. Thank you so much Kohl's for screwing your employees by doubling their work, not giving them ANY INCENTIVES, and adding all the additional responsibilities which you do NOT LOGISTICALLY SUPPORT!!!! The work is complete crap, additional duties and double/triple duties abound, and all of this is completely unsupported by Kohls. DO NOT return your Amazon items to Kohl's as there is a 1 week delay with their trucks. Better yet, abuse Kohl's Amazon system by shopping online with Amazon for the same item you can get at Kohl's, return it to Kohl's, and get a 25% discount at Kohl's for the same item. KOHL's- it's all about the credit folks..that is why you are hassled endlessly by cashiers and have to stand in line so long for your purchases. It's because the only thing Kohl's cares about is signing you up for their credit card at 26%+ interest! DO NOT DO THIS! Customer service is non-existent as there are not enough employees in each store (UNDERSTAFFING IS RAMPANT) and logistically, the company does NOT support their staff. There are frequent shortages of supplies and equipment to do the job- so associates leave employment in droves, and go to better organizations with more pay and better working conditions. This is the absolute WORST job I've ever had, and I'm so glad I went to TARGET!

Explore other reviews about Kohl's

5.0
Jun 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible work schedule great coworkers location is very continent

Cons

store hours change every few years you can be moved a lot in one day (bothered others not me) certain customers WILL recognize you as the "lady who would not honor kohl s cash from 5 years ago"

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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