Workload for full time employees is unreasonably high - Area Supervisor Kohl's Employee Review

3.0
Jun 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling is the best part of this job. Benefits are also decent; lots of healthcare options, vacation time, retirement/stock purchase, and life insurance options. The company is also moving toward a culture of more training and development for both part time and full time associates. Coworkers are genuinely good people and care about customer service/making customers happy. They take pride in keeping the store environment clean. Starting compensation for part timers is minimum wage, but once you've been in a full time role for a while, the pay is better.

Cons

As an area supervisor you are required to perform management style duties while still on hourly compensation. The workload is not designed for a "real world" retail environment where you - gasp- actually have to take the time to stop and help customers. Therefore, if you run out of time to finish projects in your 36 hour week ( "full time" is now defined as 32-36 hours per week), then you get written up. Especially if you're not only fulfilling your job description, but also those of department manager positions which have yet to be filled. Oh, and by the way, take anywhere from 4-8 hours of your shift standing by the registers and doors to be the manager on duty. You cannot get anything done on the projects you're supposed to have finished, and you can't delegate to part time associates either, because payroll doesn't allow to have more than about 3 people on the sales floor to get the entire store clean AND help customers AND answer phone calls. The store is open late, which makes it tough for a work/life balance. On a typical Friday or Saturday night you leave the store between 11:30pm and midnight. During the month of December, the store closes at midnight so sometimes it's nearly 1am before you can leave. Then, if you're scheduled to open the next morning - which means being back at 5am to open the doors to customers at 6am - you're not exactly going to be productive the next day running on 3 hours sleep at best. And no, there is no quick turnaround pay. That's just how it is with the schedule, and if you don't like it, leave. Which A LOT have long-time full time associates have done as of late.

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5.0
Jun 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible work schedule great coworkers location is very continent

Cons

store hours change every few years you can be moved a lot in one day (bothered others not me) certain customers WILL recognize you as the "lady who would not honor kohl s cash from 5 years ago"

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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