not a bad part time gig - Customer Service Representative Kohl's Employee Review

5.0
Sep 19, 2010
Recommend
CEO approval
Business Outlook

Pros

the benefits were good, the manager was flexible with scheduling requests. always able to pick up more shifts if you needed to. they seemed to hire other employees that were dependable and hard working so it was a pretty pleasant place to work.

Cons

it's retail and open late during the holiday season and Black Friday and the day after Xmas are mandatory days.

Explore other reviews about Kohl's

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Air conditioning is awesome there

Cons

Working during busy season hurts

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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