Unfulfilling, Retail at its Worst - Operations Supervisor Kohl's Employee Review

2.0
Apr 10, 2023
Recommend
CEO approval
Business Outlook

Pros

401k is nice. Great wellness benefits ($700 into HSA just for filling out a form). Their socially-progressive mentality is sometimes reassuring.

Cons

Terrible strategies by corporate have a negative impact on customers and workers. Giving focus to archaic credit card initiatives rather than the customer experience. Store Managers often harassed by bosses, which leads to them abusing their associates. Stores are understaffed, leading to overworked teams. Robberies and shoplifting have also greatly increased at the time of my writing this review, and associates are constantly paranoid. What little pride the store teams had for their work has vanished. Kohl’s is in the process of joining Macy’s and JCPenny’s in the retail graveyard, as they continue to stumble and trip in an evolving market.

Explore other reviews about Kohl's

5.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

good hours, salary, schedule, job

Cons

Holiday work can be tricky when planning family function

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture at Kohl's is very inclusive and specifically within the DS organization there is a lot of collaboration of ideas. Depending on your team you will have more of an hands on approach, some days feeling closer to an applied scientist than a data scientist.

Cons

Disconnect between priorities with leadership roles. Salary is not competitive, opportunities for promotions are limited regardless of your deemed performance by your direct manager.

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