Kohl's is for those with no future to look forward too - Customer Service Representative Kohl's Employee Review

1.0
Oct 8, 2008
Recommend
CEO approval
Business Outlook

Pros

Most people will say the employee discount you receive on merchandise. My feeling was lack of management allowed for tasks that needed to be completed to get completed without the hassle of a manager over your shoulder bogging down your productivity.

Cons

If you think you are important, great, but don't expect praise or even recognition on tasks that you go out of you way to complete. And I am not talking about tasks you should do as taking pride in your store, I am talking about them making you stay for overtime to complete large tasks with fellow co-workers and not even getting a thank you after. Also because management is incoherent to what is going on, don't ask to be supported in making a decision on store policy or what is good in general, you will be left hung to dry because making that dollar is more important then your value as an employee.

Explore other reviews about Kohl's

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong client connections, opportunity for growth.

Cons

short breaks, lots of downtime

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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