Do your research before accepting offer- talk to the people on the sales floor. - Assistant Store Manager Kohl's Employee Review

2.0
Oct 10, 2008
Recommend
CEO approval
Business Outlook

Pros

It's a profitable, growing company with good product selection and marketing. Benefits are great if you qualify.

Cons

Unfortunately, the frontline employees are why it's so profitable and they do not get the respect or reward they earn. Most stores are severely understaffed to save on salary and the customers do not get the service they deserve. Kohls advertises itself as a department store, but does not follow through with the service that department stores are known for. Employees are worked to the bone because they will not invest the dollars in more sales staff.

Explore other reviews about Kohl's

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong client connections, opportunity for growth.

Cons

short breaks, lots of downtime

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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