Worked during the pandemic - Customer Support Kroger Employee Review

3.0
Sep 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Learned new systems and gained experience.

Cons

Management was not helpful with promotions. There was a lot of favoritism.

Explore other reviews about Kroger

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice management, nice coworkers, willing to help

Cons

Could be a lot of work sometimes

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Very little contact with customers. Night premium. Small discount on store brand items.

Cons

Extremely low pay. Insurance isn't available until after your first year. Head store manager has no people skills, a very bad attitude and is blinded by personal ambition. This infects the entire store with a glum, sour tone. In general, clerks and associates have a very bad attitude.

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