Policy/procedure oriented, people centric, successful company - Customer Service Representative Kroger Employee Review

4.0
Jul 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Great training, allow/encourage career movement with terrific opportunity in many locations around the country

Cons

Very large company with hurdles in successfully communicating to all levels

Explore other reviews about Kroger

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice management, nice coworkers, willing to help

Cons

Could be a lot of work sometimes

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Very little contact with customers. Night premium. Small discount on store brand items.

Cons

Extremely low pay. Insurance isn't available until after your first year. Head store manager has no people skills, a very bad attitude and is blinded by personal ambition. This infects the entire store with a glum, sour tone. In general, clerks and associates have a very bad attitude.

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