Good company, but the union allows people to become complacent and rewards seniority while ignoring merit. - Assistant Customer Service Manager Kroger Employee Review

3.0
Sep 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Great senior Leadership who have a passion for what they do and an exciting vision for the future. Good benefits, flexible schedule.

Cons

It is difficult to fire someone for not doing their job because of very strong union protection, this provides job security, but it also keeps people complacent and unmotivated. New hires have to plan for a corporate career if they hope to make good money. There is little to no store level management support, often causing good workers to become dissatisfied and lose hope.

Explore other reviews about Kroger

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice management, nice coworkers, willing to help

Cons

Could be a lot of work sometimes

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

• Generally work with fantastic people. • Work is not difficult, and time flies when busy. • My bosses collaborated with me to create a schedule that worked, as I often had other commitments. • Overall, a pleasant work experience most days. Get good at what you do and you'll do fine.

Cons

• Some of the senior management was less friendly than others - as to be expected. • Days were very volatile; some could be extremely easy, and others could be a nightmare. • Scheduling was kept rather limited; although I was able to get the hours I wanted, often times management would look to cut hours from departments whenever possible, leaving less support.

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