Less pay than competitions - Customer Service Representative (CSR) Kroger Employee Review

3.0
May 20, 2022
Recommend
CEO approval
Business Outlook

Pros

CSM is good Health benefits Retirement plan if you plan on working over 5 years

Cons

Less pay Understaffed most of the times so more work Sometimes asked to bag groceries on lane when no customer needs help at self checkout even if there are many customers at Self scan at that moment

Explore other reviews about Kroger

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and great benefits and culture

Cons

I enjoy my current role

1.0
Jul 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, mold in store, mold and raw egg on cooler doors

Cons

Mgr is disrespectful rude and degrades employees in front of others. Getting sick from all he mold and mildew and raw eggs on the cooler doors

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