This job was similar to standing in a cage all day while people poke you with sharp sticks - Customer Service Assistant Kroger Employee Review

2.0
Nov 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. If you like people then this is the job for you. This job allows advancement for those without college degrees.

Cons

Customers are constantly trying to scam you and complain about what seem as the most ridiculous things. Kroger gives very little training in dealing with particularly difficult and mean customers.

Explore other reviews about Kroger

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice management, nice coworkers, willing to help

Cons

Could be a lot of work sometimes

3.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

10% discount on all kroger branded items $17.25 per hour is one of the better wages in the area when compared to competitor stores

Cons

October-January the workload and store environment is overwhelming due to holidays Slowest time of year in the store is during the summer when its hot and days drag ob forever Lack of communication between dept as well as between store management MOD adds insurmountable tasks onto your already lengthy expected daily task assignments

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