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Company was great, job was horrible - Customer Service Representative L Brands Employee Review

3.0
Jul 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Nice pay, brand perks, cafeteria on grounds, co-workers were nice, training was decent.

Cons

Working as a phone rep for the catalogs and on-line was horrible dealing with customers, got cussed out a lot. There was little help from senior members during holiday season for rude customers, guess I wasn't made out for customer service via phone.

Explore other reviews about L Brands

5.0
May 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Was always busy, had steady work constantly. Excellent job benefits .

Cons

You need to be helpful, cross training and be beneficial to the job a must.

3.0
Apr 11, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are smart and willing to do whatever it takes, you will get promoted. If you find the right mentor, your development will be a priority. If you love retail, this is the place for you.

Cons

Hope you get lucky with your manager and director and VP because if you end up in the wrong department on the wrong category, the environment is toxic.

8
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