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      LPL Financial

      Engaged Employer

      LPL Financial reviews

      Customer Service Associate - Customer Service Associate LPL Financial Employee Review

      2.0
      Apr 16, 2016
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice newer building in San Diego. Some good folks work at LPL.

      Cons

      Management is almost non-existent although there is a plethora of people that hold the title. If you love to be micro managed the service center is the place for you. Inefficient operations and structure in service center. Management was able to outsource their own job and use the feedback from a third party to make "improvements" that never materialized when they were clearly being stated by the employees. LPL has difficulty in identifying and nurturing talent. Company has stagnant growth because they are catering to the old way of doing business, watch LPL leave San Diego in a few years when the lease is up.

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      5.0
      May 27, 2026
      User experience intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved my internship here. It was very immersive and everyone was very kind and supportive. Loved the team I worked with.

      Cons

      Could have been a bit more to do.

      3.0
      Jul 7, 2026
      Scrum master
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and getting OT pay. Awesome team of SMs and RTEs who felt like family and we all wanted to see each other succeed. I was exposed so a lot of situations which strengthened my skill set. Learned the SAFe model and it looks great on resumes. I personally had a great boss, bosses boss, and RTEs.

      Cons

      Executive leadership is ruining the culture. Many of the amazing Directors, AVPs and RTEs left due to the poor Executive leadership who do NOT know a single thing about Agile principles. Releases are 1x/mo so you have to work one Saturday a month which can sometimes be longer than a normal workday. Release Mgmt team is very difficult to work with and can be very disrespectful. They don’t hide it and it’s accepted. Execs killed remote work.

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