Pros
Corporate operations personnel were receptive and supportive when needed and offered a great respite from the chaos of the local operation to which I was assigned.
Cons
Company very uncompetitive in a commodity business that was more concerned about adding bells and whistles to their services (which customers were disinterested in) than in cleaning up their core business line. Company has a long-standing negative industry reputation within the state which appears to have been ignored. Local/Regional management dessimated basic local support services that further eroded their business and image while increasing quotas. This was apparently done in an effort to shore up an erosion of the bottom line while eliminating work/life balance to keep Wall Street (not Main Street) happy. Company operations customer unfriendly and confusing compared to competition.