This place definitely needs help. DO NOT BECOME A MACHINE OPERATOR. - Floor Operator Lactalis USA Employee Review

2.0
Sep 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits, opportunities to move around in the plant, overtime potential.

Cons

If you are anywhere between Operator 1 and Supervisor, they will ride you like a rented mule. Management demands more and more every day, and will crawl down your throat the very second something looks like it's not running well. Supervisors are ridden by the managers nearly as badly as the operators, and then take it out on the operators, who end up with so much extra work, plus the stress and demands of angry "Leadership position" people. Things just go downhill from there. In addition to that, they decide to try to run departments with less people than are minimally required to staff the lines. Supervisors don't help out when short handed, rarely call people for help, and still demand the same productivity and results. When half the crew couldn't get the work done in time, the operators get reamed. Complaints are never dealt with. Nothing changes. Scheduling is a joke. I have literally seen my department schedule change six times in one shift. Management knows, at minimum, what orders need to be run on Wednesday. Our work week runs Saturday thru Friday, so the schedules only show one week, ending on Friday. You never know if you work a Saturday until late Friday night, the night before. No asking if they can move your week around (because you're not allowed to have a life outside of those walls) and they unapologetically change your hours and demand you stay late at last second. If you tell them no, you are basically threatened with your job and told you'd be fired if you leave (walking out on the job.) The list goes on and on.

Explore other reviews about Lactalis USA

5.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture. Supportive and collaborative atmosphere.

Cons

Have to negotiate for your worth.

2.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked at the LHD division. Pros: Talented employees, strong products/business, and a culture that was once great

Cons

Cons: Significant decline in morale, trust, and employee engagement following executive leadership changes. This used to be a company that people were genuinely proud to work for. The culture wasn’t perfect, but employees felt valued, leadership was approachable, and there was a strong sense that people mattered alongside business results. Executive leadership changes began in 2025, and the shift became much more noticeable after the LHD CEO departure at the end of the year. Since then, morale, trust, and engagement have declined significantly. The culture today feels very different from the one that made many employees join and stay. Communication is less transparent, decisions feel more disconnected from employees, and there is a growing perception that executive leadership is focused on short-term objectives at the expense of the people who helped build the business. The appointments of the new CEO, US and CEO, LHD coincided with a dramatic shift in employee sentiment. Whether intentional or not, many employees have experienced these changes as a move away from the people-focused culture that previously set the company apart. There have also been broader changes across the executive team, and the organization feels increasingly centralized and disconnected from the realities of the U.S. workforce. What is most frustrating is that there are still many talented, hardworking people throughout the company. The issue is not the employees. The issue is that executive leadership has failed to preserve the culture that was once one of the organization’s greatest strengths.

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