13h
Thank you for taking time to share your experience working at Lacuna, and for your commitment to our clients during your time on our team. We are glad to hear that you feel as though your pay was reasonable for your position and the market.
We do understand your frustration around scheduling and how non-billable time is handled. These are real challenges surrounding our field, and feedback like this helps us ensure that we are frequently evaluating our onboarding process so that it clarifies and sets reasonable expectations around billing rates.
Taking care of our reliable and committed staff is something that we take quite seriously, and we are always looking for ways to improve. If you’re open to it, we’d welcome the opportunity to speak with you in more detail about your time at Lacuna.
Thank you for being a part of our team, and for showing up for the kiddos we care for!