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Lacuna Autism Services

Engaged Employer

Reasonable pay but unpredictable scheduling and rate drops - RBT Lacuna Autism Services Employee Review

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Reasonable hourly rate for the position and the market.

Cons

Frequent unexpected changes to schedule. Reduced hourly rate due to client cancellation, hours worked that are not "billable," to insurance. Rate dropped to $15 and hour for such periods as nap time, client's being late, or client's canceling.

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Lacuna Autism Services Response
8h
Thank you for taking time to share your experience working at Lacuna, and for your commitment to our clients during your time on our team. We are glad to hear that you feel as though your pay was reasonable for your position and the market. We do understand your frustration around scheduling and how non-billable time is handled. These are real challenges surrounding our field, and feedback like this helps us ensure that we are frequently evaluating our onboarding process so that it clarifies and sets reasonable expectations around billing rates. Taking care of our reliable and committed staff is something that we take quite seriously, and we are always looking for ways to improve. If you’re open to it, we’d welcome the opportunity to speak with you in more detail about your time at Lacuna. Thank you for being a part of our team, and for showing up for the kiddos we care for!

Explore other reviews about Lacuna Autism Services

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

There is great leadership throughout the company.

Cons

Long days working 8am to 6pm

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Lacuna Autism Services Response
1mo
Thank you for taking the time to share your feedback! We’re glad to hear you’ve experienced strong leadership and support during your time at Lacuna. We also recognize that BCBA roles can involve long days and a significant commitment to the children and families we serve. We’re continually looking for ways to support our clinicians while maintaining the high standard of care our clients deserve. We appreciate everything you do and are grateful to have you on the team!
5.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely love working at Lacuna Autism Services. As a BCBA candidate currently completing my master’s program while working as an RBT, this place has been incredibly supportive. My program is very intense since it’s only one year, but they’ve been so understanding and flexible with my schedule and classes. They’ve given me plenty of unrestricted hours and have really helped me stay on track with my fieldwork requirements. I also really appreciate how open they are to ideas. They truly listen and create an environment where you feel supported and valued. The clients here are amazing to work with, and one of the best parts is getting to see their growth through ABA. Watching them build communication, independence, and new skills over time is so rewarding, and you can really see the progress being made. The management team and BCBAs are also incredible. They are amazing with their clients and truly care about each child’s progress. They take the time to support both the clients and the staff, and they’re always willing to guide you and help you grow!!

Cons

No cons so far, love it here!!

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Lacuna Autism Services Response
3mo
Thank you so much for your detailed feedback! We’re happy to hear how supported you’ve felt throughout your journey, especially while balancing your master’s program. It means a lot to know we’re helping you grow and stay on track. We’re grateful to have you on the team and appreciate the care you bring to our clients every day!
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