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Lacuna Autism Services

Engaged Employer

Poor management - RBT - Registered Behavior Technician Lacuna Autism Services Employee Review

1.0
Apr 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and kids to work with

Cons

Favoritism, lies about bonuses, not following health guidelines, not trained staff. No real or professional HR

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Lacuna Autism Services Response
1y
Thank you for taking the time to share your experience. While we’re glad to hear you had positive connections with your coworkers and the children you worked with, we’re sorry to learn that other aspects of your time with Lacuna fell short. We take concerns around fairness, communication, and employee support seriously. As we continue to grow, we’re committed to improving our training processes, strengthening internal communication, and ensuring all team members feel respected and valued. We'd encourage you to reach out to us directly if you are willing to discuss the specifics of the situations you mentioned in your review. We appreciate the work you did during your time with us and wish you the best in your future endeavors.

Explore other reviews about Lacuna Autism Services

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

There is great leadership throughout the company.

Cons

Long days working 8am to 6pm

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Lacuna Autism Services Response
1mo
Thank you for taking the time to share your feedback! We’re glad to hear you’ve experienced strong leadership and support during your time at Lacuna. We also recognize that BCBA roles can involve long days and a significant commitment to the children and families we serve. We’re continually looking for ways to support our clinicians while maintaining the high standard of care our clients deserve. We appreciate everything you do and are grateful to have you on the team!
3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Reasonable hourly rate for the position and the market.

Cons

Frequent unexpected changes to schedule. Reduced hourly rate due to client cancellation, hours worked that are not "billable," to insurance. Rate dropped to $15 and hour for such periods as nap time, client's being late, or client's canceling.

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Lacuna Autism Services Response
1d
Thank you for taking time to share your experience working at Lacuna, and for your commitment to our clients during your time on our team. We are glad to hear that you feel as though your pay was reasonable for your position and the market. We do understand your frustration around scheduling and how non-billable time is handled. These are real challenges surrounding our field, and feedback like this helps us ensure that we are frequently evaluating our onboarding process so that it clarifies and sets reasonable expectations around billing rates. Taking care of our reliable and committed staff is something that we take quite seriously, and we are always looking for ways to improve. If you’re open to it, we’d welcome the opportunity to speak with you in more detail about your time at Lacuna. Thank you for being a part of our team, and for showing up for the kiddos we care for!
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