Debating quitting - Host Landing Employee Review

3.0
Dec 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Sometimes the jobs are SUPER easy and high paying if you happen upon a last minute job with promo pay. It's awesome getting more control of your own schedule--the best part of this job is the flexibility. Great job for introverts, and someone who needs a gig-like job

Cons

I am constantly having to fight to get myself paid according to LANDING'S OWN POLICIES. As a full-time employee, it's incredibly frustrating to be depending on these jobs and showing up, only for them to be cancelled or unable to be completed due to a Landing error...and then not being compensated fairly, or compensated at all. ! This company has consequences for hosts who drop jobs, but they so easily and carelessly cancel jobs every week on hosts..At this point, I've lost over $1K on jobs just being cancelled. The "chat" feature is also very frustrating, because you're doing jobs in real-time having to wait for answers from an understaffed HQ. I have waited up to an hour on jobs waiting to hear back from HQ. it's like if you have a problem on a job, you message HQ, who then has to message a different department..It's just disorganized, and unreliable..time consuming. Really the worst part is feeling like Landing does not care at all about wasting my time, and not paying me..when I work SO hard to represent the company well and do my best in every job.

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Landing Response
4y
Thank you for taking the time to submit your feedback. Your input gives us the opportunity to improve! It's great to hear you enjoy the flexibility Landing offers. We think it's great too! We apologize for the frustrations you've experienced around cancelled jobs and on the job help. Our goal is to offer work that will be completed by a trusted Host and as the company grows we will be able to offer more and more work. You'll also be happy to hear that we're growing our support team here at HQ which will lessen your chat wait time and give us the chance to provide a better experience for Hosts! We appreciate you and the work you've done with Landing. We hope to see you on a job very soon!

Explore other reviews about Landing

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

- Every property has its own challenges, so you get good at problem-solving. - Team members share helpful suggestions and keep each other updated. - The benefits package is competitive. - There's plenty of independence because managers trust people to get the job done.

Cons

Weekend and holiday coverage is sometimes necessary.

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

None. At all. Nope. Nothing

Cons

Bad leadership, they don't know what they're doing. Morale is at an all time low, people are just waiting around to get laid off. Upper management made decisions without keeping employees informed. When something goes wrong, departments blamed each other instead of fixing the problems. The pay was low and there was almost no work life balance. Some of the company's actions seemed unethical and made it hard to trust the business. Employees were treated like they could be replaced at any time. Beware before accepting a job here because this company does not offer the stability or support that people deserve.

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