Good Employment - Customer Service Specialist Lands' End Employee Review

4.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, can work remotely, good communication with supervisors and leads

Cons

After peak hours drop drastically Crabby customers

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Lands' End Response
3mo
Thank you for your feedback. We’re glad to hear you value the pay, remote flexibility, and strong communication with your supervisors and leads. We also appreciate your perspective on workload fluctuations and customer interactions, and we’re continually working to support our customer service teams. Thank you for being part of our organization.

Explore other reviews about Lands' End

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Work Culture Great people

Cons

Very very very very manual systems

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Lands' End Response
1mo
Thank you for sharing your experience. We’re glad our people and culture have made a positive impression, and we appreciate your feedback on our systems. We’re actively modernizing tools and processes to better support day-to-day work.
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

No Drama, Helpful and friendly Leads, generally pleasant coworkers. Easy tasks. Nice schedule. Free Gym included

Cons

Outdated Facilities, sometimes stressfully fast paced, Overall fairly bleak workplace.

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