Customer service rep - Call Center Customer Service Representative Lands' End Employee Review

5.0
Jul 27, 2022
Recommend
CEO approval
Business Outlook

Pros

loved helping customers resove issues

Cons

some shift managers did not follow policies

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Lands' End Response
3y
Thank you for taking the time to share your feedback. We would like to know more about your experience and encourage you to email us at employeefeedback@landsend.com.

Explore other reviews about Lands' End

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Work Culture Great people

Cons

Very very very very manual systems

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Lands' End Response
2mo
Thank you for sharing your experience. We’re glad our people and culture have made a positive impression, and we appreciate your feedback on our systems. We’re actively modernizing tools and processes to better support day-to-day work.
4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Internship Experience with lots of hands on learning and projects.

Cons

You have to either live near or commute to Dodgeville every weekday.

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