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LanguageLine Solutions

Engaged Employer

Great starting place with great people - Project Manager LanguageLine Solutions Employee Review

4.0
Aug 19, 2023
Recommend
CEO approval
Business Outlook

Pros

This was my first ever “professional” role out of college. I started out first as a contractor and later became a perm worker. Right away I was met with helpful and welcoming staff, they supported me in training, questions I had, and would accommodate me in the ways I needed while I worked in office (ex: giving me a standing desk). My manager and team were great and provided me with a lot of autonomy in my role.

Cons

My work was rather repetitive, and after doing nearly the same thing for a few years I got tired of my role. There weren’t a lot of opportunities for role shifts or changes and tasks even though I was a reliable and effective team member and was well-received by my colleagues.

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LanguageLine Solutions Response
2y
Thank you for your feedback. We are delighted you have had a positive experience with your team and management. As a certified Great Place to Work, we strive to maintain this positive culture and provide the best possible experience for all our employees. We understand that your job can become repetitive over time. We encourage you to discuss your long-term goals with your manager and how you can advance your career within the company. We are actively investing in various initiatives to expand the range of opportunities available to our employees by offering tuition reimbursement and other learning opportunities. Please get in touch with our HR Support Team at hrsupport@languageline.com if you would like to discuss further.

Explore other reviews about LanguageLine Solutions

5.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Cons

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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LanguageLine Solutions Response
8mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Stay home. That's all. Nothing else.

Cons

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

1
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LanguageLine Solutions Response
3w
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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