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LanguageLine Solutions

Engaged Employer

Treatment for graveyard employees - Spanish Interpreter LanguageLine Solutions Employee Review

3.0
Dec 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home Can hit the bonus fairly easily as long as you stick to your adherence

Cons

Little to care or accomodation for graveyard shift employees despite them getting the hardest calls there are, 911. Company would regularly call me to come into the main office without 24h notice despite many myself and many employees living very far from the main office. Rescheduling was rarely ever well received even when called to come in on my day off. Was not compensated for my time there either because as a graveyard employee, I was never called in during my working hours despite spending all day commuting to the main office and then commuting back home, was still expected to complete my all night shift.

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LanguageLine Solutions Response
2y
Thank you for taking the time to leave a review. LanguageLine has many partner relationships in the industry, and we appreciate all of them. Your employment relationship was with one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback. We wish you well in your future endeavors.

Explore other reviews about LanguageLine Solutions

5.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Cons

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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LanguageLine Solutions Response
8mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Stay home. That's all. Nothing else.

Cons

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

1
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LanguageLine Solutions Response
3w
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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