Pros
Pays decent and keeps a small in office staff. Easy to reach out to fellow coworkers at other offices.
Cons
Training? Figure it out yourself. Management passes down new regulations or process, only to either change it completely the following week (if not day). New processes will be entirely different depending on the manager that is relaying the information. Chain of command have issues with communicating and staying on the same page. Salaries listed for the jobs are incorrect, and will be far lower once job is offered. One thing that really stuck out to me during my time was a managers meeting with one of the higher ups. His example for work/life balance being: If 'Jrs' birthday is on a Wednesday, 'Jr' can wait until the weekend to celebrate. This was in direct response to a fellow manager raising the issue that the working hours of 7-4 were not followed through, but compensation reflected working only in that time frame. It was a 24 hour on call situation and it was expected that when that phone rang, or an issue arose, it was to be answered and handled regardless of hours. There were many instances I experienced where working hours were ignored. An example, being called in at 9pm to the warehouse by a reginal manager to confirm inventory counts (the confirmation of said counts taking only 5 minutes once warehouse was unlocked) despite two managers having confirmed those counts earlier the previous day before submission. The inventory system is severely flawed and rarely reflects the correct metrics. During a transition in the company, people who had put good years in, began resigning. The management team showed little issue with this. Associates that spent years with the company and helped it grow walked away and there was not a bat of an eye from higher ups. All in all the years put in at LH were years that amount to nothing more than a resume line to show dedication despite receiving no respect. It was far too easy to bring work and its stress home.
