They support Bullying, tattling, & playing favorites - Customer Service Representative Lee Health Employee Review

1.0
Aug 30, 2024
Recommend
CEO approval
Business Outlook

Pros

The only pro is the that they have a great Bistro over at the hospital that you an use your badge to pay for lunch

Cons

At times-Hostile work environment that the Manager/supervisors support! Extreme** Micro-Managing, they encourage co-workers to tell on each-other, do not* want to hear anyone's opinion unless it agrees MGMT, treats CSR's like "ROBOTS", Also- they do not care about their Employee's Health or well-being at all, only interested in money and profits. Jenna Vivo has had (3) CSR's walk out on her within 4 months, as she does not want to deal with anything, only reads off a script and micro-manages via employee chat line.

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Lee Health Response
1y
Dear former employee, thank you for sharing your review of your experience at Lee Health. We understand how frustrating this can be and will share this feedback. Lee Health strives to hire employees who believe in our culture emphasizing Respect, Compassion, Education and Excellence. We hope you took advantage of participating in the Employee Satisfaction survey in which action plans are required of departments scoring low in any particular area. Other current employees should know they can also call upon our Employee Relations team or the Compliance Department and submit feedback confidentially. Thank you for giving us the opportunity to address this matter.

Explore other reviews about Lee Health

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture , team work , good boss

Cons

Would help improve retention by increasing pay, especially for pharmacy technicians.

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Centrally located and proximity to home. Staff friendly, for the most part.

Cons

System directors are narcissistic and egotistical. Business practices are not standardized. Business staff lacks initiative. Management lacks the ability to lead and organize staff. Some conversations contain unethical practices.

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