Lack of Integrity - Sales Associate Legacy Restoration Employee Review

1.0
May 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Had some field supervisors that were really good at supporting the sales associates out in the field , using there experience to help the customers along with the reps help support claims.

Cons

The lack of transparency as an organization to their employees and customers. The mission statement does not match the reality of how this company drives business and in actuality treats there customers. It’s high impact sales, the preaching of family , integrity, and other like values are little to none and performance numbers are the total score card for this organization. Lack of training and leadership plays a factor in the inability to retain employees for long periods of time , causing turnover more frequently than any organization that I have ever seen. Finally, there was the lack of integrity to those they were trying to gain business from , stretching the truth on claims or advising homeowners of damage that truly didn’t exist.

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Legacy Restoration Response
3y
Legacy Restoration has a long roster of employees who have shared their talents with us for multiple years; many have chosen to advance their careers with us as Legacy continues to grow. Actualizing our company constitution is important to us, as our 2022 BBB Torch Award for Ethics reflects. However, if team members feel those values are not being adhered to, they are encouraged to bring this to leadership's attention. Delivering on our promises to customers and employees is at the forefront of all we do; this includes upholding ethical business practices, providing industry-leading training and focusing on individual employees' professional and personal growth. Our industry is highly regulated and Legacy has standard operating procedures and training in place to ensure those strict guidelines are met while also ensuring we provide customers with options to maintain the integrity of their home.

Explore other reviews about Legacy Restoration

5.0
Dec 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay to knock doors and support your family but will not make commissions at all

Cons

Will never make commissions at all not enough commission percentage to make money

1.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Had fun work events when we did have them for the team

Cons

Poor commission rate, poor work life balance, poor management and support from up top.

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