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      LegalZoom

      Engaged Employer

      LegalZoom reviews

      Fun atmosphere, but sales pressure is intense - Customer Support Specialist LegalZoom Employee Review

      3.0
      May 30, 2026
      Customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice working facilities and benefits, cool people, generally fun atmosphere.

      Cons

      Less customer service and more sales than initially made to believe; lots of emphasis put on top salespeople of the day so it feels like a daily battle royale.

      Explore other reviews about LegalZoom

      5.0
      May 30, 2026
      Staff software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is actually great. The people you work with are smart and generally fun to work with

      Cons

      Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

      3.0
      Jun 13, 2026
      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and good culture

      Cons

      Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

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