Been Better - Manager LegalZoom Employee Review

3.0
Sep 24, 2019
Recommend
CEO approval
Business Outlook

Pros

People Operations (HR) does care about employees and always try to help, Great resource groups for employee engagement, has more pros than cons when it comes to benefits and what we provide employees. Professional development is available as well, as long as your supervisor will allow it.

Cons

The higher-ups don't actually care about employees or the how the "Culture" has drastically disintegrated over the last year to a year and a half. Have numerous employees wearing "multiple hats" but don't pay employees for doing multiple jobs. Burdens always fall on employees instead of technical support being corrected. "Work-arounds" become the new normal. We provide professional development, but never allow the employees the time to actually use it (just dangle it in front of employees). No diversity at all, mostly white male management.

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LegalZoom Response
6y
Hello, and thank you for giving us this feedback. We strive to create a welcoming, empowering environment for our Zoomers, and are glad you find our People Ops members helpful. We’re not perfect, however, and know that we can, and need to, do better when it comes to diversity. That’s why we’re working hard on different initiatives to make our workplace more inclusive, including training on unconscious bias and improving our development and advancement opportunities. We’re also a rapidly evolving business, and naturally face conflicting priorities from time to time. Tool improvements can take longer than we’d like, but driven by our value of people first, our primary focus is always to improve our customers’ and employees’ experience.

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5.0
May 30, 2026
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Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

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LegalZoom Response
3w
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
5.0
Jul 1, 2026
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Pros

Great company to work for, pays really well

Cons

No cons, just a really great working environment

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LegalZoom Response
2d
Thank you for taking the time to share your experience. We really appreciate your kind words!
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