Q: What are the top reviewed jobs at LegalZoom?

Sales (43) , Sales Specialist (38) , Customer Service Representative (22) , Software Engineer (21) , Sales Representative (18) , Manager (17) , Senior Software Engineer (15) , Sales Associate (14) , Tax Associate (12) , Director (11) , Senior Tax Associate (11) , Document Specialist (10) , Product Manager (9) , Retention Specialist (9) , Staff Software Engineer (9)

Question 1

Is LegalZoom a good company to work for?

Accepted Answer

LegalZoom has an overall rating of 4.0 out of 5, based on over 962 reviews left anonymously by employees. This rating has increased by 14% over the last 12 months. 71% of employees would recommend working at LegalZoom to a friend and 68% have a positive outlook for the business. The best reviews about LegalZoom have been left by employees working as Senior Tax Associate, Director and Senior Software Engineer.

Question 2

Does LegalZoom pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, LegalZoom employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at LegalZoom. This rating has improved by 5% over the last 12 months.

Question 3

How satisfied are employees working at LegalZoom?

Accepted Answer

71% of LegalZoom employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated LegalZoom 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

Question 4

What are the top reviewed jobs at LegalZoom?

Accepted Answer

Sales (43), Sales Specialist (38), Customer Service Representative (22), Software Engineer (21), Sales Representative (18), Manager (17), Senior Software Engineer (15), Sales Associate (14), Tax Associate (12), Director (11), Senior Tax Associate (11), Document Specialist (10), Product Manager (9), Retention Specialist (9), Staff Software Engineer (9)

Question 5

What are the pros of working at LegalZoom according to real employee reviews?

Accepted Answer

"Great benefits and WLB." ((in 102 reviews)); "The people here are great and are like family" ((in 84 reviews)); "The pay is good and performance" ((in 44 reviews)); "My team was great and I miss working with many of the folks in different departments." ((in 26 reviews)); "Work/life balance is good and WFH is allowed occasionally" ((in 18 reviews))

Question 6

What are the cons of working at LegalZoom according to real employee reviews?

Accepted Answer

"But it is shameful that the company positions the customer facing agent and their direct leadership against each other in this way." ((in 41 reviews)); "The product managers haven’t been creative enough to come up with a good solution because they aren’t creative." ((in 27 reviews)); "Favoritism is a big deal here." ((in 13 reviews)); "Poor communication and planning regarding updates and project rollouts." ((in 12 reviews)); "Businesses change but this was during the 6 weeks of training before hitting the floor so it threw everyone off." ((in 8 reviews))

Question 7

What are employees saying about LegalZoom layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LegalZoom layoffs and their outlook for job security at LegalZoom in 2026.

Question 8

What are the top reviewed LegalZoom locations?

Accepted Answer

Austin, Glendale, Los Angeles, Mountain View, San Francisco, New York, Houston, Chicago, Sherman Oaks, Beaverton, Round Rock, Dallas, Frisco, Texas City, California City, Reno, Seattle, Philadelphia, Cresskill, Jersey City, Caldwell, Grayslake, Virginia Beach, Gilbert, Phoenix, Anchorage, Raleigh, League City, Weslaco, Eureka

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Above Average Call Center - Customer Care Associate LegalZoom Employee Review

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