Eh. - Tier II Customer Care LegalZoom Employee Review

4.0
Jun 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Free bagels on Friday. Casual dress. On site amenities.

Cons

Not enough people in leadership to provide the attention reps need in the CC dept. Constant meetings for leadership makes contact with management difficult

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LegalZoom Response
11y
We are sorry you feel there is a lack of one-on-one attention in your department. Please know we have an open door policy and if there is a need to meet with your manager, we are certain s/he would take the time. HR is here for you as well. Please let us know how we can help.

Explore other reviews about LegalZoom

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

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LegalZoom Response
3w
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, pays really well

Cons

No cons, just a really great working environment

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LegalZoom Response
4d
Thank you for taking the time to share your experience. We really appreciate your kind words!
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