Working for legalzoom - Customer Care Coach LegalZoom Employee Review

3.0
Jan 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home Good pay Great benefits

Cons

They are going through a lot of changes since going public. There are a lot of breakdowns between care and production.

Explore other reviews about LegalZoom

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

avatar
LegalZoom Response
1mo
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
3.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- Fast paced environment - Have lots of talented engineers - Provide good perks - Remote work

Cons

- No CTO - Bad governance - Lack of leadership - Frequent changes in the C-level

See reviews by: Helpful|Rating|Date|All