Used to love working here, change in management has made it terrible - Inside Sales Representative LegalZoom Employee Review

3.0
May 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Good base pay and PTO, lower level management amazing

Cons

The job is fairly stressful, as all high-volume sales jobs are. At first I didn’t mind because of awesome managers and great commission that truly rewarded those who worked hard toward goal. Anytime the company realized goal was too high they adjusted it and I worked hard knowing they would be fair. All that has changed with the change in upper-level management. Massive changes have been made that stretch support for agents incredibly thin and reduce our sales volume while goal has remained unchanged. When the entire team struggled to meet goal due to the sweeping changes they did not give us adjustments, essentially removing motivation to work hard and giving a clear message they no longer have their employees’ best interest in mind.

Explore other reviews about LegalZoom

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

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LegalZoom Response
3w
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, pays really well

Cons

No cons, just a really great working environment

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LegalZoom Response
5d
Thank you for taking the time to share your experience. We really appreciate your kind words!
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