Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      LegalZoom

      Engaged Employer

      LegalZoom reviews

      Poor leadership disorganized dishonest communication - Customer Service Representative (CSR) II LegalZoom Employee Review

      3.0
      Jun 26, 2023
      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working remote , benefits, vacation and sick pay training was excellent learned a lot bout new tech

      Cons

      Over 1000 calls waiting daily, constant pressure to work more overtime, yet still badgering exhausted staff bout petty QA scores so team would not get bonus’s expectations were constantly changing by QA so not time to shift in and get a new rythem

      Explore other reviews about LegalZoom

      5.0
      Jul 1, 2026
      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for, pays really well

      Cons

      No cons, just a really great working environment

      avatar
      LegalZoom Response
      6d
      Thank you for taking the time to share your experience. We really appreciate your kind words!
      4.0
      Jul 12, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great atmosphere. Remote work was a plus!

      Cons

      Not many positions for advancement opportunities.

      See reviews by: Helpful|Rating|Date|All
      Related searches: LegalZoom jobs | LegalZoom salaries | LegalZoom benefits | LegalZoom interviews
      LegalZoom reviewsLegalZoom Customer Service Representative (CSR) II reviewsLegalZoom review