A good stepping stone, not a career - ECM Operator 1 LegalZoom Employee Review

3.0
Aug 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Semi-fair compensation, cross-training opportunities, consistent schedule, health insurance, good benefits, approachable exec level management

Cons

Insufficient time off, insufficient communication, conflicts among management, conflicts between shifts, inconsistent training, low accountability, low office ergonomics, problems often require escalation to VP & C level management for resolution, exposure risk to potentially hazardous substances, unaddressed safety concerns, non-standardised processes

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LegalZoom Response
2y
Thank you for your valuable feedback. We appreciate your insights and suggestions for improvement.

Explore other reviews about LegalZoom

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

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LegalZoom Response
3w
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, pays really well

Cons

No cons, just a really great working environment

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LegalZoom Response
6d
Thank you for taking the time to share your experience. We really appreciate your kind words!
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