Difficult culture at Headquarters - Anonymous employee Leisure Care Employee Review

1.0
Oct 10, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1.) The majority of the people I interacted with at headquarters were very cordial and friendly 2.) The downtown office location is great - lots of restaurants, shopping, and entertainment nearby 3.) Reasonable hours / work-life balance

Cons

1.) I personally struggled with the culture. Some people may enjoy it, but I felt like they were obsessed with appearance and image, and it was difficult for me. This manifested in several ways: a. DRESS CODE: There’s no official dress code, but there are “guidelines," including but not limited to: • Men must wear suits and dress shirts (except on Casual Friday, when they can go without the jacket) • Women must wear suits, matching separates, or a conservative dress with a sweater or blazer (and pantyhose!) • Shirts and slacks must always be pressed • Men must wear dress shoes every day • Shoes and belts must always match • No khakis. No dockers. No polo shirts. • No casual fabrics • No shoes that show all five toes (i.e., peep-toe heels are okay) • No shoes that make thwacking or clacking noises (i.e., mules are probably not okay) • God help you if you wear flip-flops! The guidelines are by no means exhaustive. We also received vague advice like, “keep it classy,” and “keep it at a higher level.” If we were not deemed classy enough, we could supposedly be called out and told to take care of it. I thank God this never happened to me. Also, apparently, representatives from cosmetics brands occasionally come in to sell products to female employees. I never saw this happen myself, but I heard that it's really good quality stuff. I still think it’s a little weird, though – especially when you consider the culture of the office and the ongoing emphasis on “looking our best” b. WEIGHT / FOOD: There was (in my opinion) an extreme, unhealthy focus on weight at this office. Note for prospective employees: If you have / are recovering from an eating disorder or struggle with body image in any way, I believe this environment could be especially difficult. - Unusual amount of body talk in the office. People vocally, harshly criticizing their arms, their thighs, their stomachs, etc. (Note: These women were not even close to overweight, not that it matters either way). - Unusual amount of diet talk in the office. Lots of moralizing, like “Oh, you’re so good for having salad! I’m so bad for having pasta.” Promising that they’re going to give up sugar, alcohol, saturated fat, going to go paleo tomorrow. Talking about how many calories and points are in their lunches (and yours) - THERE IS A SCALE IN the WOMEN’S BATHROOM - We were not supposed to eat candy or junk food in front of the CEO. I don’t think anything bad would necessarily happen if you do; I was just told that he doesn’t want to see it. - Vocal disdain for bigger people. I never heard explicit insults directed at anybody, but I did hear some comments about fat people in general that were pretty unkind c. STRICT CUBICLE RESTRICTIONS No personal decorations for your cube. This means: • No tchotchkes, trinkets, or sports memorabilia • No wall hangings • No post-it notes • You can have ONE photograph, but it must be tasteful AND framed Also, no eating allowed at your cube, ever. You can drink coffee or water (and you better use a coaster!), but nothing else. 2.) There were two new employees in my new-hire orientation: me (a woman) and a man. We both got identical binders, and all the papers inside were identical except for one thing – he got a take-out menu for the local Jimmy John’s and I did not. I didn’t say anything, but the orientation leader explained that they automatically give all new guys a menu, but of course ladies are welcome to have one as well – all we need to do is ask. I didn't want one, but seriously?? 3.) No ORCA card discount or contribution toward parking expenses. From my personal anecdata – i.e., asking every single person I know who works a full-time corporate job in downtown Seattle – this is highly unusual for a company this size and it seems pretty darn cheap. (Funny story: When I was looking into getting an ORCA card, someone at the office told me that I should just walk to work and back so I could get some exercise! haha) 4.) Lots of parties and events at headquarters Please hear me out, because I understand this doesn’t seem like a negative. However, soon after I started working at headquarters, the company hosted a really nice corporate event – excellent food, flowing booze, fresh flowers everywhere – and obviously it was fun, but I couldn’t help wondering how much it cost. It was probably quite expensive, especially if you factor in lost productivity and the wages given to corporate employees (like me) who were basically paid to drink and play games all day. Contrast that with community employees who are actually serving residents, caring for them, bringing them their meals, directly enriching their lives, and probably making $9.00/hour? I’m sorry, but it does not sit right with me.

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Leisure Care Response
8y
Thank you for your feedback. Our goal is to create a work environment that is always welcoming. We pride ourselves in providing our employees an upscale work environment, which also merits a professional appearance from all employees, even those that don’t interact with clients. If you have specific feedback, please reach out to Ryan Rasar at ryan@leisurecare.com.

Explore other reviews about Leisure Care

5.0
Jul 14, 2026
Recommend
CEO approval
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Pros

Some of the pros are Friendly staff, great residents. I enjoy the people around me as I'm working.

Cons

I can't think of any cons

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Leisure Care Response
3d
Thank you for sharing your experience! Great coworkers and residents can make every day more enjoyable, and we’re glad you’ve found such a welcoming group of people here. We appreciate everything you do for our residents and community. Meg Davidson, COO
5.0
Jun 5, 2026
Recommend
CEO approval
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Pros

I absolutely love working for this company! Leisure Care truly cares about their employees not only on an employment level, but on a personal level as well. I recently went to a corporate event in Seattle, and I swear it was like I knew all the corporate partners like we were friends for years, that's how comfortable they make you feel! One of the Leisure Care standards is Balance- balance between life and work, and they stand true to that. This for me, is one of the contributing factors to why I think so highly of this company, being that I have three kids. One of our other standards is permission to play. Work doesn't always have to be work, it is nice to be able to join in when they are having karaoke, or ping pong challenges, cornhole is one of my favorite! I feel like there is definitely encouragement as far as work advancement, we have programs such as G.R.I.T and MA. *I love working for Leisure Care, and I would highly recommend Leisure Care to friends and family!

Cons

I do not have any cons at this moment

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Leisure Care Response
1mo
Thank you for taking the time to share your experience and for being part of the Leisure Care family! We're thrilled to hear that you've felt supported both professionally and personally during your time with us. Creating a culture where team members feel valued, connected, and empowered is at the heart of who we are, so it's especially meaningful to hear that reflected in your experience, from attending a corporate event to building relationships across the organization. We're also glad that our standards of Balance and Permission to Play have made a positive impact on your day-to-day life. We believe great work happens when people are encouraged to bring their whole selves to work, find joy in what they do, and maintain a healthy balance between their careers and personal lives. Thank you for highlighting opportunities like G.R.I.T. and MA, which are designed to support growth and career development for team members at every stage of their journey. We appreciate your kind words and recommendation, and we're grateful to have you on the team. Thank you for all you do to make a difference in the lives of our residents and fellow team members each day. Meg Davidson, COO
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