Save Your Sanity - Customer Service Representative Lennar Employee Review

1.0
Jan 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and helpful peers

Cons

Lennar is a good place to work if you want to be overworked and underpaid. They stretch you thin and then act confused when you’re overwhelmed and falling behind. Homeowners also use you as a punching bag and you have zero support from management. Also, if you give notice to leave, please note that if you did work a month prior that they ASK of you (you’re paid in arrears) and that you’re expected to do and hit the numbers you’re ASKED and REQUIRED to hit, you will not be paid for it. That’s considered a “bonus” and they use you for the work completed. I repeat, YOU. WILL. NOT. BE. PAID. so, the numerous walks scheduled and assigned to you that were completed now belong to Lennar. They don’t care if you have bills to pay. Do yourself a favor, READ THE FINE PRINT WHEN HIRED!

Explore other reviews about Lennar

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, great people. Well equipped staff in terms of hardware, software, and etc. Always felt like I was prepared and cared for during my work activities

Cons

There wasn't too many opportunities for advancement

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Was able to do many different jobs and learn a bunch of different departments.

Cons

Management is out of touch with reality. Used to be a great company to work for and they truly cared about their people. It is so unprofessional, micro managed, too many middle managers and no one can make a decision to save their life. The stress, political bs is overwhelming. They spend a ton of money on creating programs and then never get to the users. Everyone they have a new CTO it is major disruption and they always bad mouth the last person that was in the seat. Then they go back to what was done 10 years ago.

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