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      Lenovo

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      Lenovo reviews

      DCG Layoffs make it difficult to see a future here - Staff Software Engineer Lenovo Employee Review

      3.0
      Jun 13, 2019
      Staff software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      My immediate manager and team were great to work with. Lots of flexibility when it comes to working from home. Many networking opportunities.

      Cons

      Recently removed the cubicles and switched to an open layout. Second RA in less than a year

      avatar
      Lenovo Response
      6y
      Thank you for your review. Reducing our workforce is a difficult, but necessary, decision to make as we continue to execute our strategy for Intelligent Transformation while achieving sustainable, profitable growth. Recently we had to take this step of rebalancing our headcount and skills to position us for the future. We treated those affected with dignity and respect, and offered a strong transitional program. While we may reduce positions in certain areas of the business, we are investing in others, adding new employees with the necessary skills to fuel our future growth. Lenovo will continue to make adjustments as needed as part of our ongoing management of the business.

      Explore other reviews about Lenovo

      5.0
      Jul 12, 2026
      Analytics and data intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance, pay, hybrid

      Cons

      internship was only 8 weeks long, doesn't allow for real immersion in the company

      1.0
      Jul 15, 2026
      Customer care manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive pay and benefits. Good work-life balance compared to many tech companies. Flexible or hybrid work arrangements (depending on role). Supportive colleagues and collaborative culture. Opportunities for career growth within a global company.

      Cons

      Customer escalations can be stressful. Heavy workload during product launches or peak support periods. Success depends heavily on the quality of your direct manager. Processes can be bureaucratic in a large organization. Metrics and customer satisfaction scores are closely monitored. Specifically for Customer Care Managers managers don't care about you as a matter of fact none of them actually really care about you. Employees in customer care leadership roles commonly mention: Managing high-priority customer escalations. Coaching support representatives. Working with engineering, logistics, and product teams to resolve issues. Tracking KPIs such as customer satisfaction (CSAT), response times, and case resolution. Balancing customer expectations with internal policies.

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