WAS a good company - Customer Service Representative (CSR) LexisNexis Risk Solutions Employee Review

- Flexible work location - Management is loyal in terms of today’s standard - Above average PTO

- Slightly under market pay

The company has a strong market position and the work is genuinely meaningful. The data and risk solutions space is interesting and the business has real substance behind it. Colleagues are generally knowledgeable and willing to help when you can find the right people.

Onboarding is largely sink-or-swim. New hires inherit work in progress without adequate context, documentation, or ramp-up support. Access to the tools, data, and systems you need to do your job can take weeks to materialize, which puts you behind before you even get started. There’s an expectation of immediate execution without the infrastructure to support it, and little formal process for how campaigns or projects are handed off.