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Liaison Creative + Marketing

Engaged Employer

So Far, So Good! - Graphic Designer/Production Artist Liaison Creative + Marketing Employee Review

4.0
Jul 11, 2019
Recommend
CEO approval
Business Outlook

Pros

I have to say that my position with Liaison is pretty great. I really enjoy working with the team at the company I was placed with, the work is sufficiently challenging without feeling overwhelming, and the flexibility of working from home has been a tremendous benefit for me at this point in my life. Despite other reviewer's complaints (including my own, below) about the insurance situation, it's worth noting that Liaison also offers optional dental and vision packages, life insurance, paid leave, 401k options, and flexible holiday hours (for example, as long as your supervisor allows, you could work Labor Day and use those holiday hours to take the day off for your birthday instead). And, having worked for other staffing agencies, most of them don't offer a 100% paid option of ANY kind, so hey -- it ain't perfect, but you're truly not going to find a better offer with a similar company. A lot of companies seem to ignore Glassdoor (if they are aware of it at all), and I have relied on it extensively for my last few job searches -- there have been more than a few job postings I didn't even bother applying for because of poor reviews here! But if you're reading this review, and others for Liaison, you know that they are very engaged and have written responses to many of the reviewers here. Not only are they taking the time to do that, but it seems like they actually take the criticisms to heart and are actively striving to be a better company.

Cons

As other reviewers have said, yes, insurance is 100% paid, but coverage is not the best (a few buy-up options are available, but they're quite expensive). If you rarely/never visit the doctor, and don't have any prescriptions on a regular basis, you might be okay with it. This is the only reason I'm hesitant to give a full five-star overall rating. But, as noted above, the fact that there even IS a fully-paid option is pretty unique. Because Liaison is similar to a staffing agency, your options for advancement, promotion or raises are not always clear. Some of their people do get hired on by their clients, though there's no defined timeline or guarantee that will necessarily happen (I guess some clients do not hire outside the contract with Liaison, so just make sure you're clear about your assignment, and know what your long and short-term goals are before accepting the job). And I don't know if it's quite a con, but once you start your assignment with Liaison, your day-to-day contact will be exclusively with the team at whatever company you end up working with. Liaison is not going to be checking-in/following up with you very often (and they are clear about this fact when you're brought on board). Which, if you want to be left alone and do the job you were hired to do without a regular "So, how's it going?" conversation, this is a perfect arrangement. But if you crave regular feedback or ongoing coaching of some kind, just know that it won't come from Liaison.

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Liaison Creative + Marketing Response
7y
We appreciate your honest feedback. Based on the request from you and multiple others we will be looking at all insurance options when we renew benefits next year. All medical insurance is expensive these days, so we've tried to offer a basic plan for which we cover the full cost and a couple buy-up options for people who don't mind contributing to the cost for a more robust benefit. We hear you and will be asking for suggestions soon. Thank you for contributing to our team!

Explore other reviews about Liaison Creative + Marketing

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoyed working for Liaison. They have a great company culture and benefits. Management treats each employee with respect and is open to hearing feedback for improvement. Coworkers were especially helpful in helping navigate and understanding systems as well.

Cons

I have no cons to list.

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Liaison Creative + Marketing Response
1w
Thank you so much for your kind words and feedback. It means a great deal to hear that your experience with Liaison was a positive one!
5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I just finished up a 1+ year contract with Liaison, and it was a fantastic experience. I had worked with Liaison in the past as a production designer, and I was excited to hop on board again – this time as a creative project manager. Our clients were wonderful, and this team is one of the best I've ever worked with. Plus, the benefits package was pretty darn great. I am so grateful for Dave Claunch, Scott Huber, and the rest of the Liaison team. If you get an opportunity to work with Liaison, DO IT! I loved my experience, and I hope I get to work with them again in the future.

Cons

The only sadness I have is the contract not being extended. That was definitely NOT Liaison's fault. But it was definitely bittersweet seeing this rebrand come to an end, and having to say goodbye to a fantastic team.

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Liaison Creative + Marketing Response
1w
Thank you for taking the time to share your thoughtful feedback with us. It's great to hear that you had a positive experience at Liaison and that our team made such a lasting impression.
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