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Liberty Mutual Insurance

Engaged Employer

Lots of benefits and rewards - Customer Service Specialist Liberty Mutual Insurance Employee Review

5.0
Jul 1, 2011
Recommend
CEO approval
Business Outlook

Pros

-PAID training to recieve your property casualty license -Incentive based pay -Clear "metrics" that you can honestly meet and exceed to get raises/promotions -Fun work environment -Holidays off/time and a half (if your day off lands on a holiday you get another day off to compensate) -Accrue time off (best way to earn vacation time, you get vacation time just for coming to work!) -Constant rewards in the form of bonuses, gift cards, vacations etc

Cons

-some sales involved though it is portrayed as a job with no sales (generate leads) -starting hours are 3pm- 11pm with one mandatory weekend day

Explore other reviews about Liberty Mutual Insurance

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, generous PTO, flexible in-office schedule

Cons

Honestly none, Liberty is a great place to work

1
2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

2
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