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Liberty Mutual Insurance

Engaged Employer

Zero growth opportunity - Sales Representative Liberty Mutual Insurance Employee Review

2.0
Jul 18, 2011
Recommend
CEO approval
Business Outlook

Pros

Pay was very competitive, extremely flexible schedule, people were a lot of fun to work with, rewarded for hitting goals, great 401K.

Cons

Upper management in home office never knew what was going on in the branches it seemed. Communication was very poor. Most managers were not qualified at all and are not assessed properly based on individual performance. To move up or make a parallel move was all politics. Certain coworkers never had to take ownership since manager never addressed them about it to avoid conflict. If you are looking to advance and develop and have a good support system from your manager, this is not the right place for you.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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