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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      Purpose-Driven Career Growth with Great Benefits, Competitive Pay, and Flexibility - Director II Liberty Mutual Insurance Employee Review

      5.0
      Feb 27, 2026
      Director ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Liberty Mutual has been a great place to work. There are real opportunities for career growth, mentorship, and internal mobility, and leadership is supportive of development. Our work is rooted in purpose, and it’s meaningful to contribute to helping people protect what matters most. The benefits are comprehensive, compensation is competitive, and the flexibility makes it easier to maintain a healthy work-life balance. Overall, it’s a supportive environment where you can grow and feel valued.

      Cons

      I honestly don’t have many negatives to point to—any challenges have been minor and typical of working at a large organization.

      avatar
      Liberty Mutual Insurance Response
      3mo
      Thanks for sharing your experience! It's great to hear how our mentorship and opportunities for growth is appreciated. We’re committed to strengthening our employee experience by continuing to innovate and recognizing top performers while supporting work-life balance with competitive benefits.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Jun 18, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic work life balance Great co-workers

      Cons

      Unclear requirements at times. Teams are in silos.

      1.0
      Jun 18, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, only in office twice a month

      Cons

      -Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

      1
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