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Liberty Mutual Insurance

Engaged Employer

Enjoy working here - Underwriter Liberty Mutual Insurance Employee Review

5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I’m part of a very supportive team with strong, engaged leadership. People genuinely want to see each individual, and the whole team succeed. I also appreciate that there are many women in leadership roles, which creates a balanced and empowering environment.

Cons

While many top leadership roles are currently held by men, the company is clearly building a more diverse leadership pipeline and increasing representation at other levels.

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Liberty Mutual Insurance Response
2mo
Thank you for your review and for recognizing Liberty Mutual Insurance for a supportive team culture and engaged leadership. We’re also glad you highlighted an empowering environment and the continued focus on building a more diverse leadership pipeline and representation across all levels.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

1
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