I’m part of a very supportive team with strong, engaged leadership. People genuinely want to see each individual, and the whole team succeed. I also appreciate that there are many women in leadership roles, which creates a balanced and empowering environment.
Cons
While many top leadership roles are currently held by men, the company is clearly building a more diverse leadership pipeline and increasing representation at other levels.
Liberty Mutual Insurance Response
2mo
Thank you for your review and for recognizing Liberty Mutual Insurance for a supportive team culture and engaged leadership. We’re also glad you highlighted an empowering environment and the continued focus on building a more diverse leadership pipeline and representation across all levels.
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-Extremely high paced
-Too many claims. Caseload is way too big.
-Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds
-metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability.
-Awful work life balance