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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      Great team and benefits, but senior management struggles - Senior Claims Specialist Liberty Mutual Insurance Employee Review

      2.0
      May 2, 2026
      Senior claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

      Cons

      Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Mar 8, 2026
      Property claims field adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management, lots of support, and good foundation moving forward.

      Cons

      A little stress when first starting

      1.0
      Jun 6, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

      Cons

      Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

      2
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