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Liberty Mutual Insurance

Engaged Employer

A company on its way down and Management has their head in the Sand - Loss Prevention Consultant Liberty Mutual Insurance Employee Review

2.0
Oct 26, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits are very good if you can live on the pay compared to what other in the same field make. One of the few companies that still have a true retirement plan.

Cons

Pay is below market, they provide good vacation but so much work to do you don't have time to take it or your review will pay for it and pay raises are the worse of any place I have heard. The raises average 2% which is less than cost of living.

Explore other reviews about Liberty Mutual Insurance

5.0
Apr 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and opportunity for growth

Cons

As a private company opportunities arise only when people move roles

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

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