employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged Employer

A great place for "lifers" if you're good at what you do and can thrive in a corporate culture - Project Manager I/S Liberty Mutual Insurance Employee Review

4.0
Nov 26, 2008
Recommend
CEO approval
Business Outlook

Pros

Liberty rewards loyalty. If you consistently perform at a high level, it can be a great place to manage your career. For example, the company still offers a pension plan and has no intention of ever abandoning it. It is very common to be in a meeting where the majority of attendees have 10 or more years under their belt. There is a shocking number of employees with 15, 20, or 25 years of experience. The review process and culture encourage continue growth, but at the same time most departments do not try to force people to move "up and out".

Cons

Liberty is a huge company. There is always the potential that you will end up in a declining part of the business or working for a horrible manager.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

1
See reviews by: Helpful|Rating|Date|All