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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual practices blatant age discrimination, and doesn't care - Loss Prevention Liberty Mutual Insurance Employee Review

1.0
Dec 23, 2008
Recommend
CEO approval
Business Outlook

Pros

There aren't any anymore. It used to be a fairly stable employer, but not anymore. Management just plain sucks, and that's putting it mildly. If you don't mind working for unscrupulous, unethical, law-breaking people, this is your company.

Cons

They just laid off almost 150 loss prevention employees, with an average age of about 52, and with over 20 years average experience. They kept all the young, inexperienced kids. If you are of retirement age (55 plus) chances are you are being laid off.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

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