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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual, a great place to work. - Financial Analyst Liberty Mutual Insurance Employee Review

5.0
Dec 30, 2008
Recommend
CEO approval
Business Outlook

Pros

The resources and training they have available is outstanding. Liberty does a great job with professional development. I feel the pension is a very big plus since most companies have eliminated that. Compensation and benefits are competitive and the 401K and bonus structure is good. The company also does a good job with recognition and pay for preformance. After working for another company, I feel Liberty does a tremendous job with work/life balance and their flex time is definitely a big key to that.

Cons

Business attire all the time, no casual fridays even in summer. I think management could have done a better job with describing their vision for the company and what Liberty wants to be e.g. largest carrier, most diversified, etc.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

1
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